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Communications

At ABM Facility Services, we have created a corporate culture of listening and responding to our clients.  We deliver:

  • A network of over 25 regional and district managers who provide direct geographic expertise across the country and can respond quickly to urgent property needs.

  • Account managers for clients who have broad geographic challenges and require a single point of contact to coordinate initiatives across large multi-regional portfolios.

  • Senior professionals and specialists to directly assist our clients with a range of needs, including cost benchmarking, supplier networks, national pricing agreements, technical advice, energy conservation, recruiting, labor relations, safety, technology, material handling, personnel analysis, consolidated billing services, accounting support, and more.

  • Customer Service training is continually provided to our managers so we can deliver the same excellent service and professional communication anywhere in the country. 

  • Communication Schedules are built into our transition and account management plans.

Moreover, we want to know how we can improve.  We survey our clients regularly to ensure we deliver on our promises.  Please review our case studies for more about how we serve our clients.



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